Help & Assistance
Merchant Support Desk
We are committed to providing first-class assistance for boutique owners, developers, and agency partners running Novakrift.
Documentation & Setup
Access our complete guides on setting up the interactive lookbook, 3-column search, cart drawer, and brand color palette.
Read DocumentationDirect Inquiry Ticket
Need bespoke assistance, bug fixes, or advice from our Shopify OS 2.0 core theme engineers? Send us a ticket directly.
Open Support TicketFrequently Asked Questions
How do I receive future Novakrift theme updates?
All verified merchants can log in to their dashboard at any time to download the latest `.zip` release or sync directly via Shopify Theme Store.
Does Novakrift support third-party apps?
Yes, Novakrift is built with Shopify OS 2.0 App Block (`@app`) architecture across product, collection, article, and page sections.
What is the policy for bespoke customizations?
The Novakrift engineering team provides tailored bespoke design and custom feature development on request.