Support• 4 min read

Troubleshooting & Frequently Asked Questions

Solutions for common setup questions, domain verification issues, and custom code adjustments.

Support & Troubleshooting

Find quick answers to common merchant questions.

Frequently Asked Questions

#### Q: Why is my countdown timer not displaying? Make sure your launch date is formatted as `YYYY-MM-DD HH:MM:SS` in the section settings and that the target date is set in the future.

#### Q: How do I change the font to a custom Google Font? Go to **Theme Settings > Typography**, or add `@import url('your-font-url');` at the top of `assets/custom.css`.

#### Q: Where can I request custom section development? Contact our support team directly via the [Support & Contact Page](/contact).